Returns & Exchanges
At JLifestyle, we want you to be completely satisfied with your fashion purchase. If your new items aren't a perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact to qualify for a full refund.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.